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Privacy Policy

 Effective Date: [21/11/2024]

Clykay Ultimate Water Experts values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.clykay.co.ke.

1. Information We Collect

1.1 Personal Data: When you place an order, sign up for our newsletter, or contact us, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details

1.2 Non-Personal Data: We may collect non-identifiable data such as:

  • Browser type
  • IP address
  • Pages visited on our website

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products/services.
  • Communicate with you about your purchases or inquiries.
  • Improve website functionality and user experience.
  • Send promotional offers (if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment processors to facilitate transactions.
  • Logistics providers to ensure delivery.
  • Legal authorities if required by law.

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data processing.
  • Lodge a complaint with a data protection authority.

6. Cookies

We use cookies to enhance your experience. By continuing to use our site, you consent to our cookie usage.

7. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

For privacy-related inquiries, contact us at:

  • Email: info@clykay.co.ke
  • Phone: 0707077709